Operations & People
Measure the work before changing the schedule or the process.
- Diagnose the peak-hour delay before adding another shift
Trace a small set of orders through the queue, preparation, and pickup. The same total wait can point to very different operating problems.
- Build a prep log that can explain both waste and stockouts
Count what was made, what left the station, and when the item was unavailable. A sales total alone cannot tell you how much to prepare next time.
- Turn a sales forecast into department labor budgets
Subtract fixed labor commitments first, then convert each department's dollars into hours at its own cost. The result is a budget boundary, not a staffing plan.